Privacy Policy

Biru44 Privacy Policy – Malaysian Member Personal Data Protection

Biru44 takes the protection of your personal data seriously. We are committed to handling your information transparently, securely, and responsibly at all times.

Last Updated: 1 January 2026
Data Protection Commitment
256-bit SSL encryption for all data
No data sharing without authorisation
You have full control over your data
Full compliance with the Personal Data Protection Act

Industry-Grade Data Protection for Every Member

We invest in robust security infrastructure to ensure your personal information remains safe and private.

Advanced End-to-End Encryption

All data transmitted between your device and biru44 servers is protected with 256-bit SSL encryption. This ensures your login credentials, banking details, and personal data cannot be compromised in transit.

Secure and Controlled Data Storage

Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and intrusion detection systems. Only authorised staff may access member data when necessary.

Full Control in Your Hands

As a biru44 member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. We provide a straightforward and responsive process for all data-related requests.

Malaysian Legal Compliance

Biru44 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are designed to meet applicable legal requirements in Malaysia.

No Data Sharing Without Consent

Biru44 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Any sharing required for operational purposes is conducted under strict data protection agreements.

Proactive Data Breach Notification

In the event of any security incident that may affect your data, biru44 is committed to notifying you within a reasonable timeframe and taking immediate remediation steps to protect your account.


This Privacy Policy describes how biru44 ("we", "Platform" or "biru44") collects, uses, discloses, and protects your personal information when you use our platform at https://biru44.vu. This document is part of our commitment to operating transparently and responsibly toward every member.

By registering or using biru44's services, you agree to the collection and use of information as described in this Privacy Policy. We encourage you to read this document carefully and contact us if you have any questions.

This Privacy Policy applies to all users of the biru44 platform, including general visitors, registered members, and biru44 mobile app users.

01 Personal Information We Collect

Biru44 collects various types of personal information depending on your interactions with our platform. The following are the main categories of information we collect:

1.1 Identity & Account Information

  • Full name as shown on official identification documents
  • Date of birth and gender
  • National identification card or passport number
  • Email address and mobile number
  • Biru44 account username and password

1.2 Financial Information

  • Bank account number and bank name
  • Digital wallet details (Touch 'n Go eWallet, GrabPay, and others)
  • Deposit and withdrawal transaction history
  • Wagering records and gaming activity

1.3 Technical & Usage Information

  • IP address and estimated location
  • Device type, operating system, and browser version
  • Activity log data including pages visited and visit times
  • Cookie data and similar tracking technologies

1.4 Verification Documents (KYC)

  • Copy of identification card or passport
  • Bank statement or proof of address
  • Selfie or facial photo for identity verification when required
biru44 does not collect information that is irrelevant to the provision of our services. Every piece of information requested has a clear and lawful purpose.

02 How biru44 Collects Your Data

Your personal information is collected through the following methods:

Collection Method Data Type When It Occurs
Account Registration Name, email, phone number, date of birth When you create a biru44 account
KYC Verification Identity documents, bank statements During the identity verification process
Financial Transactions Bank details, deposit and withdrawal records Every time you make a transaction
Platform Usage Log data, IP address, game activity Throughout your platform session
Cookies & Tracking Browser preferences, session data, website behaviour While browsing the biru44 website
Customer Support Live chat conversation content, support emails When you contact the support team

In some cases, we may also receive information about you from legitimate third parties, such as payment service providers, identity verification agencies, or our business partners, in accordance with applicable legal requirements.

03 Purpose of Personal Data Use

Biru44 uses your personal information solely for lawful and stated purposes. The following are the primary purposes for which your data is used:

3.1 Account Management & Services

  • Create and manage your member account
  • Verify your identity during login
  • Process deposits, withdrawals, and other financial transactions
  • Provide effective customer support

3.2 Security & Compliance

  • Verify that you meet the minimum age requirement
  • Identify and prevent fraud, money laundering, and illegal activities
  • Comply with legal and regulatory obligations
  • Carry out mandatory KYC (Know Your Customer) procedures

3.3 User Experience & Communications

  • Personalise your gaming experience and deliver relevant promotional recommendations
  • Send important notifications related to your account and transactions
  • Notify you of updates to our Terms, Privacy Policy, and latest promotions (with your consent)
  • Enhance platform quality based on feedback and usage data
You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe option in our emails.

04 Data Sharing & Disclosure

Biru44 does not sell your personal data to any party. However, we may share your information in the following limited circumstances:

4.1 Third-Party Service Providers

We work with trusted service providers to operate the platform, including payment providers (FPX, DuitNow, Touch 'n Go), licensed game providers, identity verification services, and cloud infrastructure providers. All third parties are bound by strict data confidentiality agreements and are only permitted to process your data for specified purposes.

4.2 Legal Requirements

Biru44 may disclose your information to government authorities or law enforcement bodies when required by Malaysian law, including for the purposes of fraud prevention, anti-money laundering, or legitimate criminal investigations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of biru44's assets, your personal data may be transferred as part of that transaction. You will be notified in advance should this occur, and your choices will be respected.

biru44 does not share your data for third-party advertising or marketing purposes without your explicit consent.

05 Cookies & Tracking Technologies

Biru44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform to help us improve the overall user experience.
  • Functional Cookies: Remember your preferences and settings, such as preferred language and display settings, for a more convenient experience.
  • Analytics Cookies: Help us understand platform usage patterns and identify areas for improvement.

5.2 Cookie Controls

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect certain features of the biru44 platform. For detailed instructions on managing cookies, refer to your web browser's documentation.

06 Data Security Measures

The security of your personal data is biru44's highest priority. We implement multiple layers of technical and organisational protection to safeguard your information against unauthorised access, loss, or misuse.

256-bit SSL Encryption

All communications between your device and biru44 servers are protected with industry-grade encryption.

Two-Factor Authentication

An additional security layer to protect your account from unauthorised access.

Secure & Encrypted Servers

Data is stored in data centres secured with strict physical and digital access controls.

24/7 Monitoring

Our systems are monitored around the clock to detect and respond to any security threats promptly.

While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You are also responsible for maintaining the confidentiality of your account password.

07 Your Rights as a biru44 Member

As a biru44 member, you have the following rights regarding your personal data. We are committed to fulfilling every request within a reasonable timeframe:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any inaccurate or incomplete personal information.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You may object to the processing of your data for marketing purposes or in certain circumstances.

Right to Portability

You have the right to receive your data in a machine-readable and portable format if required.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your data.

To exercise any of these rights, please contact the biru44 data protection team via email at [email protected]. We will process your request within 30 business days and may require identity verification before fulfilling it.

08 Data Retention

Biru44 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. The following are our general data retention guidelines:

  • Active Account Data: Retained for as long as your account remains active on the biru44 platform.
  • Financial Transaction Records: Retained for a minimum of 7 years after the transaction date, in line with accounting and financial legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account termination, in accordance with anti-money laundering legal requirements.
  • Activity & Technical Logs: Retained for up to 12 months for security and investigation purposes if required.
  • After Account Closure: Certain information may be retained for a period required by law before being securely deleted.
When the retention period expires, your data will be securely deleted or anonymised using industry-recognised methods.

09 Changes to the Privacy Policy

Biru44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document will be revised whenever any changes are made.

For material changes, we will notify you through one of the following methods:

  • In-platform notification on biru44 when you log in
  • Email sent to the address registered with your account
  • A clear notice on the biru44 website homepage

Your continued use of the biru44 platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, you may close your account before they take effect.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the biru44 data protection team.

Support Email
[email protected]

Response time: within 24 hours

Live Chat
Available 24 hours a day, 7 days a week

Access via the chat icon on the biru44 platform

Our team is ready to help you understand your privacy rights and ensure your personal data is handled in a safe and responsible manner.

FAQ on biru44's Privacy Policy

Answers to the most frequently asked questions about data protection and privacy on the biru44 platform.

Absolutely not. biru44 does not sell, rent, or trade members' personal data to any third party for commercial or marketing purposes. Your data is used solely for platform operations and legal compliance. Any sharing with third parties such as payment providers is conducted under strict data confidentiality agreements.

You may submit a data access request by contacting the biru44 support team via email at [email protected] or through the live chat on the platform. Please include your full name and account number to expedite the process. We will process your request within 30 business days upon successful identity verification.

When you close your account, biru44 will retain certain data such as transaction records and KYC documents for the period required by Malaysian law, typically between 5 and 7 years. After that period, your data will be securely deleted or anonymised. Data not required by law will be deleted within a shorter timeframe.

Yes. biru44 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection, storage, and processing practices are designed to comply with PDPA principles, including security, data integrity, access, and correction. We regularly review our practices to ensure ongoing compliance.

You may request the deletion of your personal data; however, please note that some data may need to be retained to fulfil our legal obligations. Deletion requests will be processed within 30 days, and we will inform you of which data can be deleted and which must be retained, along with the reasons.

All financial information is transmitted through channels secured with 256-bit SSL encryption. biru44 works with trusted and licensed payment providers such as FPX and DuitNow gateways, which comply with PCI DSS security standards. We do not store your full debit card number on our servers — only the information required to process transactions is retained in encrypted format.

Trusted Platform

Join biru44 with Complete Confidence

Your personal data is fully protected. Register now and enjoy a safe, transparent, and enjoyable gaming experience with the biru44 member community across Malaysia.

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